Frequently Asked Questions

Browse our shop, add items to your cart, and proceed to checkout. Select your preferred payment method and tap Place Order. You'll then be prompted to send your order details via WhatsApp so we can process your payment.

We accept credit/debit card (via Stripe, PayPal, SumUp), bank transfer, and USDT cryptocurrency. Paying with USDT gives you an automatic 10% discount. All payment details are sent to you via WhatsApp after you place your order.

There is no minimum order. You can order any quantity you need. Orders over £150 qualify for free next day delivery.

At checkout, select "Pay with USDT (10% Off)" as your payment method. The discount is applied to your total automatically. We'll send you a wallet address via WhatsApp. See our full step-by-step crypto guide for details.

Orders placed before 2:00 PM are dispatched the same day via Royal Mail Next Day Delivery. Most customers receive their order within 24 hours of dispatch.

Shipping is £3.99 for orders under £150. Orders over £150 receive free next day delivery. All orders are shipped with tracking.

Yes. All orders are shipped in plain, unmarked packaging with no branding, logos, or product descriptions visible on the outside. Your privacy is our priority.

We currently ship to all addresses within the United Kingdom only, including England, Scotland, Wales, and Northern Ireland. International shipping is not available at this time.

Yes. Once your order is dispatched, we'll send your Royal Mail tracking number via WhatsApp so you can monitor delivery in real time.

Yes. Every batch is independently tested and verified at 99%+ purity. We can provide certificates of analysis on request. Quality and purity are non-negotiable for us.

We stock a range of pharmaceutical-grade peptides, GLP-1 compounds, and research chemicals. Browse our full catalogue in the shop. We regularly add new compounds — join our Telegram group for restock alerts.

Store all vials in a cool, dry place away from direct sunlight. Reconstituted peptides should be refrigerated at 2–8°C and used within the timeframe specified on each product page. Do not freeze.

All products are sold strictly for research purposes only. They are not intended for human consumption, veterinary use, or as dietary supplements. By purchasing, you confirm the products will be used solely for legitimate research.

The fastest way to reach us is via WhatsApp. We typically respond within minutes during business hours. You can also reach us through our Telegram group for general queries and community updates.

Contact us immediately via WhatsApp with your order number and details of the issue. We take every complaint seriously and will work to resolve it as quickly as possible, whether that's a replacement, refund, or reshipment.

If your order arrives damaged, incorrect, or does not arrive, we will review the issue and, where appropriate, arrange a replacement. Please contact us via WhatsApp within 48 hours of delivery and include photos if applicable. We do not offer refunds for change of mind once an order has been dispatched.